FREQUENTLY ASKED QUESTIONS
Throughout Phase I of the Enterprise Web Project, there have been questions presented to Air Force Services and Team LEAP. Below are the most frequently asked questions.
Do you have a question you’d like to add? Simply fill out the form at the bottom of the page and we’ll be happy to reach out with an answer and add it to the list of FAQs.
What is the Air Force Services Enterprise Web Project?
The Air Force Services Enterprise Web Project is a strategic initiative aimed at developing a network of force support websites to enhance the digital experience for Air Force and Space Force personnel and their dependents.
What is the purpose of the project?
The project aims to leverage new technology, ensure compliance with regulations such as Section 889, and enhance the end-user experience across all force support websites.
What are the main phases of the project?
The project is divided into three main phases. Phase I focuses on securing existing web content and ensuring compliance with Section 889 regulations.
Phase II involves working with each Force Support Marketing team to optimize web content and enhance the end-user experience.
Phase III is the process of incorporating all FSS sites into a WordPress Multi-site Network.
How are priorities determined for building websites?
Priorities are assigned based on the “Go Dark Date,” which marks the renewal date of hosting services for each website. Websites are built in batches of 4 to 5 every two weeks.
What is the purpose of the onboarding call?
The onboarding call serves as an introduction to the project, where project details are discussed, questions are answered, and the build process is explained. It’s also an opportunity to address any local practices or specific requirements of the FSS team.
How is content transferred from existing sites to the new websites?
We create a staging site and begin transferring content from the existing live site. If additional content is required, we provide a Google Drive folder for easy sharing.
What happens after the new website is built?
After the new website is built, the FSS team is notified, and access to the staging site is provided for review. A punch list detailing any pending items is presented, and once resolved, the site launch is scheduled.
How long does the entire process take?
The timeline varies depending on factors such as the number of websites in the queue and the complexity of each site. However, we aim to complete 4 to 5 websites every two weeks.
What support is provided after the website launch?
We provide ongoing support and assistance after the website launch to ensure smooth operations and address any issues or questions that may arise.
How can I get more information or support regarding the project?
For more information or support regarding the Air Force Services Enterprise Web Project, you can contact the project team directly at contact@LEAPIMG.COM
Do you have a question you’d like to add?
Simply fill out the form and we’ll be happy to reach out with an answer and add it to the list of FAQs.